Returns & Exchange

Faulty, Damaged or Incorrect Stock

If your order arrives faulty, damaged or incorrect due to an error by Supplement Mania or damage during courier handling, we will replace the affected items at no additional charge or issue a full refund, including shipping costs where applicable.

Refunds or replacements will be processed once the returned goods have been received and assessed. Supplement Mania will cover all shipping costs associated with returning confirmed faulty, damaged or incorrectly supplied items.

Please check your order before opening any products. If you receive an incorrect item, please keep it unopened and in its original condition and contact us to arrange a return.

Exchanges and Change of Mind

If you change your mind, we can exchange your product or issue a full refund of its purchase price, excluding original shipping costs, provided:

• You request the return within 3 days of receiving your order.

• The product is unopened, untampered with and in its original condition.

• You pay the return postage to Supplement Mania.

• For exchanges, you also pay the shipping cost of the replacement goods.

Our team will inspect returned products before processing an exchange or refund. Products that have been opened or tampered with will not be accepted for a change-of-mind return. If you wish to have an unaccepted item returned to you, you will be responsible for the postage.

In-Store Returns

Returns are accepted in person, with proof of purchase, at our Marrickville store:

Supplement Mania
Shop 238 Sydenham Road
Marrickville NSW 2204

Contact Us

For assistance with a return, exchange or refund, please contact our team by email and include your order number to help us respond promptly. Alternatively, you may contact us by phone.

Email: info@supplementmania.com.au
Phone: (02) 9568 1801