Shipping & Delivery

Q. I received my order, but there's an issue.

If you received the wrong item, your order was damaged, or there are other issues you're unhappy about, please contact our award-winning Customer Service team at (02) 9568 1801. They will assist you as quickly as possible. Prefer to email? Reach out to us using the contact form below.

Q. What is your return policy?

To request a return, please contact our Customer Service team at (02) 9568 1801. They will guide you through the process.

To be eligible for a return, the following conditions must be met:

  • The item must be unopened and in its original packaging.
  • The item must be in new condition.
  • You must provide a Tax Invoice or Proof of Purchase.
  • The item must be returned at your own expense.

We do not accept returns for opened or used products if:

  • You received the correct item but simply changed your mind.
  • The product was misused in a way that caused the issue.
  • The product did not meet your expectations.

Damaged or Faulty Goods:
If you receive a damaged or faulty product from Supplement Mania, please contact us with your original Order Number. Once approved, we will provide a prepaid return slip to send the item back within 30 days of purchase, and we will either resend the order or issue a refund.

Additonal Qustions?

For any other questions regarding delivery or shipping, please use this form to reach us.